At EdgeAttire.shop ("we", "our", "us"), we are committed to protecting your privacy while delivering premium formalwear experiences. This Privacy Policy outlines how we collect, process, and safeguard your personal information when you interact with our website, make purchases, or contact our customer service team.
By accessing www.edgeattire.shop or placing orders through our platform, you consent to the data practices described in this policy. If you disagree with any terms herein, please discontinue use of our services immediately.
To provide our luxury formalwear services, we gather several categories of information:
Personal Identification: Full name, contact email, telephone number, and billing/shipping addresses required for couture garment delivery.
Measurement Details: For made-to-order items, we collect body measurements and special fitting requirements to ensure perfect tailoring.
Financial Data: Encrypted payment card information processed through PCI-compliant gateways for secure transactions.
Event Information: Wedding dates, gala occasions, or other special events you share for personalized styling recommendations.
Technical Data: IP addresses, browser characteristics, device identifiers, and interaction patterns collected via cookies and analytics tools.
Your data enables us to deliver exceptional formalwear services:
Order Execution: Processing payments, coordinating international shipments (typically requiring 7-14 business days), and managing our extended 21-day return policy for delicate garments.
Personalization: Creating tailored lookbooks based on your event calendar, size profile, and previous purchases.
Customer Care: Providing white-glove service for alterations, special requests, and post-purchase support.
Quality Assurance: Monitoring fabric performance and fit satisfaction across our collections.
Security: Implementing advanced fraud detection systems to protect high-value transactions.
Legal Compliance: Meeting international trade regulations for luxury goods shipments.
We disclose information only when essential to our operations:
Artisan Networks: Sharing measurement details with our certified tailors and embroidery specialists for custom creations.
Logistics Partners: Providing shipping information to our premium courier services for international garment delivery.
Payment Processors: Transmitting encrypted transaction data to our banking partners.
Legal Requirements: Responding to valid subpoenas or customs declarations for luxury items.
We maintain strict confidentiality agreements with all partners and never sell customer data.
Our website employs sophisticated tracking technologies to enhance your browsing experience:
Session Cookies: Preserving your shopping cart and size selections during visits.
Analytics Tools: Measuring engagement with our seasonal lookbooks and designer collaborations.
Retargeting Pixels: Displaying relevant formalwear options across partner platforms (opt-out available).
You may adjust browser settings to manage cookies, though certain tailoring visualization features may be impaired.
We implement rigorous protections for your information:
Enterprise-Grade Encryption: TLS 1.2+ protocols for all data transmissions.
Access Controls: Role-based permissions limiting internal data access.
Secure Archiving: Encrypted storage for client measurement profiles and order histories.
While we employ industry-standard safeguards, no digital system can guarantee absolute security for high-value client data.
Depending on your jurisdiction, you may exercise certain rights:
Data Access: Request copies of your measurement profiles and purchase histories.
Corrections: Update inaccurate sizing information or contact details.
Deletion: Remove personal data not required for legal or tax purposes.
Marketing Preferences: Unsubscribe from our seasonal trend reports and exclusive offers.
To exercise these rights, please contact our Privacy Office at [email protected] with verification documents.
Our website may reference third-party formalwear resources, accessory vendors, or style blogs. We are not responsible for the privacy practices of these external entities.
This policy may be revised to reflect changes in our luxury retail operations or legal requirements. Significant updates will be noted with a new effective date on this page. We recommend reviewing this policy periodically, especially before major formalwear purchases.
