At Edge Attire, we recognize that premium formalwear demands meticulous handling and reliable delivery. Our shipping policy is crafted to ensure your luxury garments arrive in perfect condition, with extended processing windows to accommodate our rigorous quality checks and bespoke packaging standards.
All orders undergo thorough inspection and specialized packaging within 5–7 business days after payment confirmation. During seasonal collections or custom tailoring periods (e.g., holiday galas or wedding seasons), processing may extend to 10 business days to maintain our exacting standards. You'll receive detailed email updates at each quality control checkpoint.
Transit begins after our couture packaging process concludes. Domestic U.S. deliveries via standard shipping require 10–18 business days to accommodate signature-required delivery protocols. International shipments to Europe, Canada, and Australia take 14–28 business days, including mandatory customs inspections for luxury textiles. Remote locations may experience additional 3–5 day delays.
We currently serve: United States, Canada, Australia, United Kingdom, France, Germany, Italy, Spain, and Switzerland. Certain couture items may have destination restrictions due to fabric export regulations.
Our shipping fees are structured as follows:
Order Total: US$0 - US$60
A standard shipping fee of US$10 will be applied.
Order Total: Above US$60
Standard shipping is free for orders over US$60.
Order Total: US$0 - US$100
An expedited shipping fee of US$20 will be applied.
Order Total: Above US$100
Expedited shipping is free for orders over US$100.
For couture purchases exceeding $500, we offer complimentary garment steaming, wrinkle-proof hanging systems, and climate-controlled transport. This service includes scheduled delivery appointments and on-site unpacking assistance (available in select metropolitan areas).
White-glove service applies to: (1) Full-price evening gowns and tuxedos, (2) Orders placed before noon EST, and (3) Delivery addresses within 50 miles of our partner ateliers in New York, Los Angeles, London, and Paris.
High-value shipments (declared value exceeding $800) automatically incur: (1) Mandatory insurance ($15–$50 based on value), (2) Climate-controlled air freight ($25 flat fee), and (3) Customs brokerage assistance ($10). These appear as line items during checkout for complete transparency.
All deliveries require adult signatures. Three delivery attempts will be made before return processing begins. Unclaimed packages incur a 15% restocking fee and return shipping charges. We strongly recommend providing a business address for weekday deliveries.
Every garment ships in: (1) Acid-free tissue paper, (2) Breathable garment bags, (3) Reinforced corrugated boxes with moisture barriers, and (4) Hand-tied silk ribbons. Allow 24 hours for fabrics to acclimate before wearing. Never store delivered items in plastic.
International clients are responsible for all import duties, VAT, and luxury goods taxes. We provide completed commercial invoices with HS codes for silk (5007), wool (5111), and embellishments (7117). Undeliverable packages due to unpaid duties will be held for 30 days before automatic destruction per textile import regulations.
You'll receive: (1) Production milestone updates, (2) Packaging completion notice with humidity control indicators, and (3) Final shipping confirmation with temperature-monitored tracking. Claims for transit damage must be filed within 72 hours of delivery with photographic evidence of original packaging.
For shipping inquiries: [email protected]
Business Address:
